Personally Identifiable Information (PII)
Personal Identifiable Information (PII) is any representation of information allowing to identify an individual to whom such information applies. It can be reasonably inferred, directly or indirectly.
From time to time, we may request you to specify your name, birth date, gender, email address, or other related data to improve your user experience. All such PII will be retained in our database, except for your payment information (which is never recorded or stored; please see the next paragraph). When you upload photos, pdf. files or videos on our resource, we may collect additional information, including (without limitations) the place, time, and date where and when such content was created.
We never gather, store, or access your bank accounts or credit cards. All the transactions are carried out by third-party providers and are not stored or handled on our servers. Writing Gem collects personal data, which you enter during registration, completing a survey, purchasing, or signing up for a newsletter. We may use it from time to time for the following purposes:
- responding to inquiries
- sending newsletters
- processing orders and updating our clients about them
- holding follow-up communication with our clients (live chat, email or phone messages)
Still, if you would like to have all your records deleted from our database, please write us at [email protected]. We will do as you request within two business days.
Legal Basis to Use PII
We are entitled to retain your PII by having a legal basis for such a purpose, which is one of the following:
- your consent for some types of handling your PII (for example, for direct marketing)
- when the handling is necessary to fulfill the agreement between you and our service or if it is required before entering into such an agreement
- a legal obligation imposed on us by the authorities
- our reasonable interest in:
- protecting our platform and customers from fraudulent transactions (i.e., in terms of our fraud detection activities)
- ensuring the security of your account
- providing high-quality customer support
Protection of PII
We do our best to protect Writing Gem from any malware, viruses, security holes, and other possible vulnerabilities. We would like to make your presence on our resource as safe as possible. In particular, our website uses secured networks to protect your PII. In the rare event of a data breach, we will notify all the WritingGem.com users, visitors, and vendors through an in-site notification within one business day.
Web Beacons and Cookies
WritingGem.com uses web beacons and cookies to retain information about its visitors, their preferences, and activities. We record user-specific information about which page the user visits to personalize our content based on their browser type and other relevant information sent via the user’s browser.
Like millions of other websites, WritingGem.com uses log files. They register all the website visitors, which is a standard procedure for hosting services and their analytics. The data inside such log files comprises IP address, Internet Service Provider, browser type, date/time stamp, referring page, exit page, and the number of clicks the user made during their visit. This data allows us to analyze the trends, manage the website, track the visitors’ movements, and collect their demographic information. Meanwhile, we never link IP addresses and other data to personally identifiable information.
Our Service Providers and Affiliates
We can disclose your personal information to third-party service providers, contractors, or partners. These entities include (without limitations) payment card processing resources, customer service organizations, auditing companies, and marketing service providers. We guarantee that they have a sufficient level of protection of your personal information.
We may as well transfer your PII within our group of companies (affiliates and subsidiaries) to make our platform more functional and faster.
Third-Party Privacy Policies
Privacy of Underage Children
WritingGem.com is not intended for children under 16. For this reason, no person who has not reached 16 years of age shall have the right to share any personal information with us. We never knowingly collect personal data from children under 16. If you are below 16, we insistently ask you not to use this resource, leave any data in our forms, purchase anything here, or send us any information, including your name, home address, email, phone number, or user name. If we find out that any child below 16 has provided us with such information, it will be immediately deleted. If you have learned that we have retained any data about a person under 16, please email us at [email protected].