Evaluating Pamphlet Sharing Experience


Communication is a critical factor in the delivery of evidence-based care. The “existence of a mismatch between the caregiver’s communication style and the patient’s level of comprehension can affect the quality of the targeted health outcomes” (Weiss, 2014, p. 4). Some patients might fail to grasp the information availed to them by their practitioners. This situation can “result in missed appointments, medication errors, and negative medical outcomes” (Weinstein & Lopez, 2014, p. 1103). This Pamphlet Sharing Experience explains why proper communication practices should be maintained between caregivers and their patients.

Demographical Information of the Targeted Parent

The targeted individual was a single parent. The African American parent was aged 24 years. The individual indicated that she had a bachelor’s degree in sociology. She was also undertaking a vocational course to be able to manage her businesses effectively. The parent also indicated that her child was aged 8 months. She also believed that the exercise would support most of her health needs (Weinstein & Lopez, 2014). Her child was also healthy and energetic.

Parent’s Response to the Teaching Process

The targeted parent responded well to the teaching process. The parent understood some of the terms and terminologies associated with medical practice (Weiss, 2014). She was also willing to answer different questions in a civilized manner. The individual also asked a few questions throughout the teaching process. She also listened carefully and attentively. However, the parent ignored some of the concepts identified during the learning process. She believed strongly that such concepts were only appropriate for individuals in the medical profession.

Assessment of the Parent’s Understanding

The parent embraced most of the issues raised during the Pamphlet Sharing Experience. She seemed to listen attentively to acquire new ideas. However, some cases of communication breakdown occurred during the process. This was the case because the parent was unfamiliar with some terms used in medical practice. However, the individual portrayed the best skills thus making the teaching process successful (Weinstein & Lopez, 2014). The targeted parent was also willing to undertake more personal studies in health care. This fact shows clearly that the parent benefited from the exercise.

Impressions of the Experience

The experience produced the best outcomes because the parent was willing to acquire new ideas in healthcare. The individual had enough education thus making it easier for her to understand most of the outlined concepts. The experience also fulfilled my career expectations as a caregiver. For instance, I was happy because I managed to transform the life of this parent. As well, the exercise indicated clearly that healthcare providers should embrace the best skills whenever communicating with their patients. The experience also explains why nurses “should never generalize whenever interacting with their patients” (Weinstein & Lopez, 2014, p. 1104). This is the case “because some educated people might lack the required knowledge in medical practice” (Weinstein & Lopez, 2014, p. 1104).

The experience explained why caregivers should use powerful communication skills whenever educating their respective patients. Medical practitioners should use personalized approaches whenever teaching their patients. I was also encouraged to identify a conducive environment whenever conducting a similar exercise. The approach has the potential to empower and support the changing needs of more patients (AMA Foundation’s Channel, 2010). These practices can reduce medication errors and support the needs of many underserved populations.

Reference List

AMA Foundation’s Channel. (2010). Health literacy and patient safety: Help patients understand. Web.

Weinstein, R., & Lopez, A. (2014). Health Literacy and Connected Health. Health Affairs, 33(6), 1103-1104.

Weiss, B. (2014). How to Bridge the Health Literacy Gap. Web.